iOS: Outlook (IMAP)
Outlook for iPhone / iPad Email Setup
Use this guide to set up your email account in the Outlook app on an iPhone or iPad. Watch the video, then follow the written steps below.
Video Instructions
Before You Start
Before setting up your email account, make sure you have your full email address, email password, and the Outlook app installed on your iPhone or iPad.
We recommend using IMAP because it keeps your email synced across your devices.
Email Server Settings
Incoming Mail
Account Type: IMAP
Server: imap.emailpnl.com
Port: 993
Security: SSL/TLS
Outgoing Mail
Server: smtp.emailpnl.com
Port: 465
Security: SSL/TLS
If port 465 does not work for outgoing mail, try port 587 with STARTTLS.
Username: Use your full email address.
Webmail: https://webmail.emailpnl.com
Step-by-Step Instructions
- Open the Outlook app on your iPhone or iPad.
- Tap Add Account.
- Enter your full email address.
- Choose IMAP if Outlook asks for the account type.
- For the incoming mail server, enter imap.emailpnl.com.
- For the incoming port, enter 993.
- For the outgoing mail server, enter smtp.emailpnl.com.
- For the outgoing port, enter 465.
- Use your full email address as the username.
- Enter your email password.
- Save or sign in to finish adding the account.
- Send yourself a test email to make sure sending and receiving both work.
Common Problems
Outlook cannot connect to the server
Check that the incoming and outgoing server names are typed correctly.
I can receive email but cannot send email
Check the outgoing server settings. The outgoing server should be smtp.emailpnl.com using port 465 with SSL/TLS.
My password is not working
Make sure you are using your full email address and the correct email password.
Need Help?
If you get stuck, contact us and we can walk you through the setup.