iOS: Apple Mail (IMAP)
Apple Mail for iPad Email Setup
Use this guide to set up your email account in the Mail app on an iPad. Watch the video, then follow the written steps below.
Video Instructions
Before You Start
Before setting up your email account, make sure you have your full email address, email password, and a working internet connection.
We recommend using IMAP because it keeps your email synced across your devices.
Email Server Settings
Incoming Mail
Account Type: IMAP
Server: imap.emailpnl.com
Port: 993
Security: SSL/TLS
Outgoing Mail
Server: smtp.emailpnl.com
Port: 465
Security: SSL/TLS
If port 465 does not work for outgoing mail, try port 587 with STARTTLS.
Username: Use your full email address.
Webmail: https://webmail.emailpnl.com
Step-by-Step Instructions
- Open the Settings app on your iPad.
- Tap Mail.
- Tap Mail Accounts or Accounts.
- Tap Add Account.
- Choose Other.
- Tap Add Mail Account.
- Enter your name, full email address, password, and description.
- Tap Next.
- Make sure IMAP is selected.
- For the incoming mail server, enter imap.emailpnl.com.
- For the outgoing mail server, enter smtp.emailpnl.com.
- Use your full email address as the username for both incoming and outgoing mail.
- Enter your email password for both incoming and outgoing mail.
- Tap Next.
- Make sure Mail is turned on.
- Tap Save.
Common Problems
The iPad says the account cannot be verified
Check that the email address, password, incoming server, and outgoing server are typed correctly.
I can receive email but cannot send email
Check the outgoing server settings. The outgoing server should be smtp.emailpnl.com using port 465 with SSL/TLS.
My password is not working
Make sure you are using your full email address and the correct email password.
Need Help?
If you get stuck, contact us and we can walk you through the setup.