Galaxy S8 (Native)
1. Launch the Settings app on your device.
2. Once it launches, tap on Cloud and Accounts.
3. On the next screen, tap Accounts.
4. Tap Add Account
5. Select Email as the Account Type
6. Email address: yourmail@yourdomain.com
Password: Your mailbox password
7. Tap Sign In
8. Tap IMAP account
9. Enter the following server details:
Email address: yourmail@yourdomain.com
Username: yourmail@yourdomain.com
Password: Your mailbox password
IMAP Server: mail.oldcity.com
Security Type: SSL
Port: 993
SMTP Server: mail.oldcity.com
Security Type: SSL
Port: 587
Authentication required before sending emails: On
Username: yourmail@yourdomain.com
Password: Your mailbox password
10. Tap Next
Authentication Failed? Read Tips
- Make sure your user name is typed as shown above and that you did not make a typo (it happens!)
- Try accessing webmail via a web browser
If your browser has a saved password, remove it and manually enter it, to make sure you're using the same password you tried on your mobile device
- If you cannot access webmail, you will need to reach out to your email admin for a possible password reset.
- If you can access webmail, triple check you're typing the same password you used for webmail
- If issues persist, contact your email admin
11. Modify the settings as desired
12. Tap Next
13. Account Name: Used to distinguish the account in your device
Your name: Name shown on outgoing emails
14. You are all set! Go back to the main menu, open the Email app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting.
Don't forget about your other devices! Click here to set up a computer, tablet, or phone.