Other Devices (Native)

1. Launch the Settings app on your device.

2. Once it launches, tap on Accounts.

3. Tap on Add Account.

4. Select Email as the Account Type

5. Email address: yourmail@yourdomain.com
Password: Your mailbox password

6. Tap Sign In

7. Tap IMAP account

8. Enter the following server details:

Email address: yourmail@yourdomain.com
Username: yourmail@yourdomain.com
Password: Your mailbox password

IMAP Server: mail.oldcity.com
Security Type: SSL
Port: 993

SMTP Server: mail.oldcity.com
Security Type: SSL
Port: 587
Authentication required before sending emails: On
Username: yourmail@yourdomain.com
Password: Your mailbox password

9. Tap Next

Authentication Failed? Read Tips

This means that your username or password are incorrect
- Make sure your user name is typed as shown above and that you did not make a typo (it happens!)
- Try accessing webmail via a web browser
If your browser has a saved password, remove it and manually enter it, to make sure you're using the same password you tried on your mobile device
- If you cannot access webmail, you will need to reach out to your email admin for a possible password reset.
- If you can access webmail, triple check you're typing the same password you used for webmail
- If issues persist, contact your email admin

10. Modify the settings as desired

11. Tap Next

12. Account Name: Used to distinguish the account in your device
Your name: Name shown on outgoing emails

13. You are all set! Go back to the main menu, open the Email app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting.

Don't forget about your other devices! Click here to set up a computer, tablet, or phone.